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Original Research

The Quality Of Leader/Employee Relationship

F. J. Carstens, Neil Barnes

SA Journal of Human Resource Management; Vol 4, No 2 (2006), . doi: 10.4102/sajhrm.v4i2.92

Submitted: 06 November 2006
Published:  06 November 2006

Abstract

This study set out to investigate what role the quality of the relationship between business leaders and their employees played in the performance of their business. The study compared the business performance of forty-five area managers in one of the major listed banks in South Africa with their specific leader/employee relationship profiles. The research approach was quantitative and of a correlational nature. The results indicate that although certain elements within the relationship between business leaders and employees indeed have an influence on business performance this alone was not a sufficient condition. The study suggested that the dimensions relating to vision, trust, accountability and decision- making have the strongest influence on business performance. Further research in this area is suggested.

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Author affiliations

F. J. Carstens, University of Johannesburg, South Africa
Neil Barnes, , South Africa

Keywords

Quality; leader/employment relationship; business performance

Metrics

Total abstract views: 2784
Total article views: 8271  

Cited-By

1. Comparing trust levels of male and female managers: measurement invariance of the behavioural trust inventory
Marita Heyns, Sebastiaan Rothmann
South African Journal of Psychology  vol: 46  issue: 1  first page: 74  year: 2016  
doi: 10.1177/0081246315596732

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ISSN: 1683-7584 (print) | ISSN: 2071-078X (online)


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